Privacy Policy
Effective Date: October 26, 2023
Horizon Explorations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, www.horizonexplorations.com (the "Site") and use our services.
Information We Collect
We collect several types of information from and about users of our Site, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you create an account, book a trip, subscribe to our newsletter, or contact us.
- Usage Data: This includes information about how you use our Site, such as the pages you visit, the links you click, and the searches you conduct. We collect this information using cookies, web beacons, and other tracking technologies.
- Device Information: This includes information about the device you use to access our Site, such as your IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with the services you request, such as booking trips and sending you travel updates. We also use your information to improve our Site and services, such as by personalizing your experience and identifying areas for improvement.
- Communicating With You: We use your information to communicate with you about your bookings, answer your questions, and send you marketing communications. You can opt-out of receiving marketing communications at any time.
- Processing Payments: We use your payment information to process your bookings and prevent fraud.
- Complying With Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us operate our Site and provide our services, such as payment processors, email marketing providers, and website analytics providers. We ensure that these service providers are contractually obligated to protect your information.
- Travel Partners: We share your information with travel partners, such as airlines, hotels, and tour operators, to facilitate your bookings.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our Site. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the Site to function properly. They enable you to navigate the Site and use its features.
- Performance Cookies: These cookies collect information about how you use the Site, such as the pages you visit and the links you click. We use this information to improve the Site.
- Functionality Cookies: These cookies allow the Site to remember your preferences, such as your language and location.
- Targeting Cookies: These cookies are used to deliver advertising that is relevant to you and your interests.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site. For more information, please see our Cookies Policy .
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect your information during transmission.
- Storing your information on secure servers.
- Limiting access to your information to authorized personnel.
- Regularly reviewing our security procedures.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
- Deletion: You have the right to have your personal information deleted in certain circumstances.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at [email protected] .
Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] .
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" above. Your continued use of our Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Horizon Explorations
1501 Fourth Avenue, Suite 200
Seattle, WA 98101
+1 464-666-4416
[email protected]
Data Protection Officer:
Dr. Amelia Stone
Data Protection Officer
Horizon Explorations
[email protected]
EU Representative:
For individuals located in the European Union, our EU representative is:
Global Privacy Solutions Ltd.
Avenue des Champs-Élysées 75008 Paris, France
[email protected]
Accessibility
Horizon Explorations is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for everyone and applying the relevant accessibility standards. For more information, please see our Accessibility statement.